HostGator is an independent web hosting company created by Brent Oxley. Today they are one of the world's 10 largest web hosting companies, but despite the growth, he still takes personal involvement in customer satisfaction and will often handle concerns personally.
HostGator web hosting plans aren't that expensive but unfortunately they don't include the price of a domain, which will set you back another $15. Most of their competitors include a domain for free. Again, unlike most of their competitors, Host Gator charge setup fees on some web hosting plans.
HostGator offers shared, dedicated, reseller hosting. Along with the recently launched VPS hosting plans, HostGator offer great rooms for website growth. This makes server switching and upgrading possible within HostGator - which in other words, huge money and time savings for you as the website owner.
HostGator has a longer 45 day money back guarantee instead of a standard 30 day money back guarantee with no questions asked. And they promise to process your refund in just 1 working day! For them, customer is the boss.
HostGator provides support through email, fax, phone and live chat 24/7. They also guarantee a 99.9% uptime, granting customers a full month's refunds if they fail to keep deliver.